SHIPPING POLICY

Glamour Gown Gallery is based in the UK, but we ship worldwide!

Please note, some shipping options may be unavailable and/or delayed over the holiday period in accordance with UK National Holidays.

UK Delivery

  • DPD Next Day Delivery (Order by 5pm Monday-Thursday, Order by 3pm Sunday) – £6.99
  • DPD Saturday Delivery (Order by 5pm) – £11.99
  • DPD Sunday Delivery (Order by 3pm) – £11.99
  • Yodel 48 Hour Delivery (Order by 5pm) – £4.99
  • Standard Delivery (3-5 business days) – £3.99 – FREE on orders over £100

International Delivery

All international delivery rates will be calculated at checkout and include all duties and taxes. You will incur no additional costs beyond those stated at checkout.

Europe

  • Standard Delivery (2-8 working days)
  • Express Delivery (1-3 working days)

USA

  • Standard Delivery (5-16 working days) – FREE on orders over $150
  • DHL Express Delivery (1-4 working days) inclusive of On Demand Delivery (Manage when, where, and how your shipment is delivered for free! Select from up to six convenient delivery options.)

Australia and New Zealand

  • Standard Delivery (5-16 working days)
  • DHL Express Delivery (2-5 working days) inclusive of On Demand Delivery (Manage when, where, and how your shipment is delivered for free! Select from up to six convenient delivery options.)

Canada

  • Standard Delivery (5-16 working days)
  • DHL Express Delivery (2-4 working days) inclusive of On Demand Delivery (Manage when, where, and how your shipment is delivered for free! Select from up to six convenient delivery options.)

Rest of World

  • Standard Delivery (5-16 working days)
  • Express Delivery (2-4 working days)

Policies

Although we do our best to advise accurate delivery times, they may be extended during particularly busy periods for our carriers.

Order Processing

Orders are processed 7 days a week, excluding public holidays. Orders placed on next-day or express services after the stated cutoff points will experience an additional day for delivery on the timeframe stated.

Pre-Order Items

The estimated delivery date of pre-order items can be found within the product description. Orders containing pre-order or delayed delivery products are ineligible for next-day and express delivery options.

Your complete order will always be dispatched within one package. Orders containing pre-order items will not be dispatched until the date stated on the pre-order item.

If you would like to receive your additional items prior to this date, we recommend creating two separate orders.

Refunds

Please note: shipping charges are non-refundable. Glamour Gown Gallery cannot be held responsible for any parcels lost or stolen during transit. Any issues in this regard must be taken up with the courier or local depot.