REFUND AND RETURNS POLICY

INITIATE A RETURN / EXCHANGE

WHAT IS THE Glamour Gown Gallery RETURN AND EXCHANGE POLICY?

We hope you love what you ordered and that your purchase results in a true #Glamour Gown Gallerymoment. We are happy to accept eligible returns in new and unused condition within 30 days from receipt of the package. You can choose to be refunded to your original form of payment, minus a $14 return shipping fee, or in the form of store credit for the full amount. Return shipping fees will be waived on all first orders so you can find your perfect fit at Glamour Gown Gallery. Items must not be worn, damaged, or altered in any way, and all tags must be attached.

SWIM: If you buy a swimsuit or bikini bottom and remove the hygienic liner, we will no longer be able to accept the return. Please try swimsuits on over underwear for sanitary reasons. Do not remove the protective slip.

Please note: all items marked final sale (ending in .99) cannot be returned or exchanged. We currently only offer store credit on items that were previously exchanged.

Glamour Gown Gallery reserves the right to deny any return that does not fall within the specific guidelines listed above. Items will be sent back directly to the customer in a timely manner should they not fit Glamour Gown Gallery’s return requirements.

Not the perfect fit? Glamour Gown Gallery is happy to offer an exchange of your eligible item for a different size or color with a waived restocking fee. Please note all exchanges must follow the same return guidelines as listed above and are subject to the item’s availability.

HOW DO I MAKE A RETURN OR EXCHANGE?

Click [here] to start our easy return and exchange process!

PRICE ADJUSTMENTS

We offer price adjustments within 14 days of your order being placed for styles that are currently carried on our site. All price-adjusted items are considered final sale and are not eligible for returns. Additionally, all items labeled as Final Sale are not eligible for price adjustments. Price adjustments for items temporarily reduced for a sale are not applicable for prior purchases.

INTERNATIONAL RETURN POLICY

At this time, we are unable to accept returns on all International orders. If you have questions regarding size and fit, please email or call us prior to purchasing, and our style consultant can help you determine the proper size to purchase.

HOLIDAY RETURNS POLICY

We are excited to let you know that we have extended our returns window for the holidays. We will accept eligible returns within 45 days from receipt of purchase for orders placed between November 15th – December 10th.

Please see Glamour Gown Gallery return and exchange policy for return terms and conditions.